Frequently Asked Questions
General Questions
We ship to all countries. Including Europe and to the rest of the continents as well.
We ship from Europe so you will receive the package sooner if you live in Europe. The shipping time to the rest of the continents might take a few weeks.
We calculate the shipping cost from the current prices of our local post. Currently it’s 6 euro globally.
Yes. If your order’s total is above 65 euro you won’t have to pay any shipping fees.
Currently we only accept payments via PayPal.
All of our packages are registered and trackable. You will receive a tracking number in the order confirmation mail and you can use the following website to check its current location: https://www.17track.net
No. We package carefully and thoroughly and we use double boxes with a lot of packaging materials to make sure you will receive your order without any damage. We never had any issues in the past but feel free to contact us if you have any problems.
Contact us within 24 hours and we will help you out.
It depends on the product. Please contact us.
Yes, feel free to contact us and send us your ideas.